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wiki:cubecart_store_front_has_a_blank_white_page [2017/11/15 05:37] – [SOLVED - CubeCart V6 Store Front Displays a Blank White Page] wikiadminwiki:cubecart_store_front_has_a_blank_white_page [2017/11/15 16:53] – [If You are Using IIS7, make sure that you install Microsoft URL Rewrite Module 2.0 for IIS (x64) or (x32) as applicable] wikiadmin
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 ======SOLVED - CubeCart V6 Store Front Displays a Blank White Page====== ======SOLVED - CubeCart V6 Store Front Displays a Blank White Page======
   -Login to the admin dashboard of your CubeCart store.   -Login to the admin dashboard of your CubeCart store.
-  -On the left navigation menu near the bottom, look at click the 'Error Log' link and then select the 'System Error Log' tab at the top center.+  -On the left navigation menu near the bottom, find and click the 'Error Log' link and then select the 'System Error Log' tab at the top center.
   -The latest error should be near the top.  The error that I found referred to the following: gd.class.php:102 - Call to undefined function imagecreatefromjpeg()   -The latest error should be near the top.  The error that I found referred to the following: gd.class.php:102 - Call to undefined function imagecreatefromjpeg()
-  -I had moved my CubeCart website to a new IIS7 server from an Apache Server, and the new server also had a PHP upgrade - from PHP 5.x.x (on Apache) to PHP 7.x.x (on IIS7 Windows Server+  -I had moved my CubeCart website to a new IIS7 Web server on Windows platform, from an Apache Server, and the new server also had a PHP upgrade - from PHP 5.x.x (on Apache webserver) to PHP 7.x.x (on the IIS7 webserver on Windows) 
-  -I needed to enable the php_gd2.dll extension within the php.ini file. On my Windows server, installed php to the path 'c:\php\' and the .dll extensions are located in the path 'c:\php\ext\'+  -I located the gd.class.php file in the '/classes/' folder of the CubeCart website on the server. 
 +  -I opened the gd.class.php file using NotePad++ editor and went directly to LINE 102 referenced in the latest entry of the CubeCart system error log. 
 +  -Line 102 was calling to a function requiring that the gd extension must be enabled in the windows server's php.ini file.   
 +  -Close the gd.class.php file within Notepad++ without saving any changes. 
 +  -I needed to enable the php_gd2.dll extension within the php.ini file. On Windows server, PHP v7 was installed to the path 'c:\php\' and the .dll extensions are located in the path 'c:\php\ext\'
   -Locate and open the php.ini file in the php directory of your server using NotePad++ editor.   -Locate and open the php.ini file in the php directory of your server using NotePad++ editor.
-  -Remove the leading semicolon ';' in front of php_gd2.dll and save the php.ini file+  -Remove the leading semicolon ';' from in front of the text 'extension=php_gd2.dll' (to enable the gd extension), and then save the php.ini file using NotePad++.  
 +  -Close NotePad++
   -Restart IIS Server   -Restart IIS Server
   -Go to the home page of your CubeCart store front   -Go to the home page of your CubeCart store front
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 [[https://support.cubecart.com/knowledgebase/article/View/219/42/i-get-a-blank-white-screen-when-i-view-my-store]], which knowlegebase article was posted by Al Brookbanks on 29 October 2014 10:23 AM [[https://support.cubecart.com/knowledgebase/article/View/219/42/i-get-a-blank-white-screen-when-i-view-my-store]], which knowlegebase article was posted by Al Brookbanks on 29 October 2014 10:23 AM
  
-=====Fix Problem with CubeCart menu and product links displaying 404 Error=====+=====Fix the '404 error' that displays after selecting the CubeCart menu and product links=====
  
   -The .htaccess file contains rewrite conditions, but IIS7 cannot interpret .htaccess like Apache2 webserver.   -The .htaccess file contains rewrite conditions, but IIS7 cannot interpret .htaccess like Apache2 webserver.
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   -You need to delete the line 'RewriteBase /' before saving to the web.config file   -You need to delete the line 'RewriteBase /' before saving to the web.config file
   -Restart IIS server   -Restart IIS server
-  -Go test your website. The secondary page links should no longer display the 404 error.+  -Go test the store front of your website in your web browser. The secondary page links should no longer display the 404 error.
  
-=====If You are Using IIS7, Make Sure you install Ionic ISAPI rewrite for IIS x64 or x32 (as applicable)===== +=====If You are Using IIS7, make sure that you install Microsoft URL Rewrite Module 2.0 for IIS (x64or (x32) as applicable===== 
-  *The most current MS Installer (*.MSI) file name as of the edit of this article is 'Iirf2.1-x64.msi'+  *The most current MS Installer (*.MSI) file name available at the time of this publication is '**rewrite_2.0_rtw_x64.msi**' 
 +  *Find the 64-bit msi download here: [[https://www.microsoft.com/en-us/download/details.aspx?id=47337]] 
 +  *According to the download page, the url Rewrite Module 2.0 provides a rule-based rewriting mechanism for changing requested URL’s before they get processed by web server and for modifying response content before it gets served to HTTP clients.
wiki/cubecart_store_front_has_a_blank_white_page.txt · Last modified: 2017/11/15 16:53 by 127.0.0.1